Privacy Policy

SERVICE: Service is the www.bbcreativeco.com.au website operated by BB Creative Co.

PERSONAL DATA: Personal data means data about a living individual who can be identified from that data (or from that and other information either in our possession or likely to come into our possession).

USAGE DATA: Usage Data is data collected automatically, either generated by the use of the service or from the Service infrastructure itself (for example, the duration of a page visit).

COOKIES: Cookies are small pieces of data stored on your device (computer or mobile device).

DATA CONTROLLER: Data controller means the natural or legal person who determines the purposes for which and how any personal information is processed. We are the data controller of your personal data.

DATA PROCESSORS: Data processor (or service provider) means any natural or legal person who processes the data on behalf of the data controller.

DATA SUBJECT: Data subject is any living individual using our service and who is the subject of personal data.

We collect different types of information for various purposes to provide and improve our services.

Personal Information: We collect personal information directly from you. This may include your name, email, phone number, business details, images, or other content needed to provide services.

Usage Data: Information such as IP address, browser type, pages visited, duration of visit, and other diagnostic data may be collected automatically.

Cookies: We use cookies to improve site performance, remember preferences, and provide a better user experience.

We use your personal data to:

• Provide and maintain our services
• Notify you about changes to services
• Provide customer support
• Analyse usage to improve services
• Send newsletters or marketing materials if consented

We do not share personal information without your consent unless required by law or to prevent a serious threat to life or property.

We retain personal data only as long as necessary for the purposes outlined. Project files, drafts, and creative assets may be stored temporarily to complete projects and for backup purposes, after which they may be securely deleted or archived.

Your information may be transferred to computers or service providers outside your jurisdiction where privacy laws may differ. By providing information, you consent to this transfer. We ensure adequate security measures are in place.

We may disclose personal data to comply with legal obligations, protect rights, prevent wrongdoing, protect public safety, or protect against liability.

We strive to protect your data, but no method of transmission over the internet is 100% secure. Absolute security cannot be guaranteed.

You may request access, correction, or deletion of your personal data. Certain rights under GDPR include:

• Access, update, or delete information we hold about you
• Rectification
• Object to processing
• Restriction of processing
• Data portability
• Withdraw consent

We may require verification of identity before responding to requests. You can also contact a data protection authority if needed.

We may use third-party service providers to assist in providing our services. These providers have limited access to personal data and must not use it for other purposes.

We use Google Analytics to monitor website traffic. You can opt out using the Google Analytics opt-out browser add-on.

Paid services may be processed through third-party payment providers. Payment details are not stored by BB Creative Co and are governed by the payment provider’s privacy policy.

Our site may contain links to other websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies.

We do not knowingly collect personal data from individuals under 18. If discovered, we will take steps to remove it. Parents/guardians may contact us regarding any data collected from children.

We may update this Privacy Policy. Changes will be posted on this page and, where applicable, notified via email or site notice. Please check regularly for updates.

If you have questions about this Privacy Policy, please contact us:

Email: hello@bbcreativeco.com.au